Compatible line required otherwise £49. Re: Parental Controls. BT Complete Wi-Fi – Performance. If you’ve lost the password. (7 pages) Switch BT smart hub User Manual. Scroll down and click Your Security. BT Parental Controls assess each site that is accessed on your home connection. Let me know if this fixes the problem or if you are still unable to get the controls to work. Coverage, 2 Gigabit Ports per unit, WiFi Router and Extender Replacement, Works with Alexa, Parental Controls, 2 - pack. Then click on Configure. They are the only BT employees on this forum, and are based in the UK. If you have full fibre FTTP, you simply need a router. For our Broadband Service Test tool, we’ve been recognised for the ‘Best Digital Customer Experience’ at the UK Customer Experience Awards 2023. You'll find it on the back of the Hub if you haven't updated it. I have read of similar issues posted in this Com. 65% of young people aged 11-16 are in favour of the. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. Claiming early cancellation credit from EE. Netflix Smart TV App connection problem error code nw-2-5 Solved. Learn about online safety. I'm sorry you haven't been able to set up the Parental Controls. As posted by @licquorice you need to opt out of BTWIFI you cannot just turn off your hub. BT Parental Controls are the company's way of complying with the UK government's wish that all sites featuring adult content, including pornography, be filtered. . No reposnse since then. Once you register, you can post to the community, receive email notifications and much more. BT Parental Controls. Search Active discussions Logging into a My BT account with a BT ID. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. How to install Showbox and. You'll then receive a confirmation screen and your service will be working within two hours. 12. . 1. The easiest way to access the BT Smart Hub Manager is to type 192. . When you're setting up the Parental Controls you can customise them to block certain categories. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. (Make sure you’re. I have setup the parental control using the firewall rule, with time restrictions. How do you access the BT Smart Hub Manager? BT Smart Hub Manager. BT Parental Controls. $85. Then click on Parental Controls and turn it off. 1. 31K subscribers. Activating BT Parental Controls BTW Step by Step instructionsHi I have set up parental controls for both our BT mobiles and on the WiFi Router through MyBT. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. BT parental controls prevented me from accessing various websites including Amazon, ebay and Lloyds Bank. When I look in the MyBT App > More > Your wi-fi network, I can see both my Hub and Disc listed, along with an option to setup a new disc and Manage your wi-fi settings. Do I need to g. Failing to be able to help, I am asking the BT Community for help on this issue. It's free for all BT Broadband customers. Home phone including Digital Voice; BT Mobile; Email. 4MB/sec, but the Home Hub 5 is better at long range. BT Virus Protect works on compatible PC/MACs. BT Home Hub 3, Hub 4 and Hub 5. . TP-Link Deco parental controls: set up and what you can do. Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. You may want to keep your Mini Hub plugged in to make. Security settings (Parental controls) I joined BT last week and I am still not able to change the security settings through the BT app (or by logging in to my account online). To start using parental controls within your Smart Hub (2023) for your family devices: Download the EE app for Android and Apple devices. BT Parental Controls assess each site that is accessed on your home connection. 2 Contents Set-up summary Set-up summary 2-3. In fact the site I was attempting to visit was fine earlier today. The BT parental controls are applied at the network level and not the Hub, if the filters aren't working there may be an issue on our side and I'll be happy to get that looked into. I recently moved to a new hub (Smart Hub 2) & hoped that might help the situation, but it's still the same, al. Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting. BT Parental Controls can help limit the potentially harmful content that your children watch online. When i log ontoFolks, Just joined BT and am disappointed by the Parental Controls. BT not taking their responsibilities seriously when it comes to parental controls. 30K views 8 years ago. I have read of similar issues posted in this Com. Getting your T8/T8-S set up at first use. Switch BT Home Hub Quick Start Manual. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. Worth noting that via the TV I never have a problem. 3. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. If I switch parental controls off, then I cannot access gaming sites or social media pages. The Best Parental Control Software Deals This Week*. BT Parental Controls assess each site that is accessed on your home connection. Controls & Settings guide. Get started today Set up your card in minutes. Choose apps to restrict. Sign into your My BT account online. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab“@TherionWare Hi - If you open a browser and enter 192. If you run out of sockets, you can connect a. All worked fine after that until this morning, when certain websites are blocked yet again by (you've guessed it) blue screen DNS server/BT Parental controls. Open the web browser on any device, preferably a PC or laptop, and type 192. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. . I am trying to override a blocked site but BT. BT Home Hub Parental Controls causing Script Errors. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Please give that ago and let me know how you get on. How to return the 4G Mini Hub. They are easily over come and are device specific. Re: Does Halo 1 still allow you to use Parental Controls? @juddster27. 1. . this is driving me and my family mad, as each time we do reboot it, the message comes up about setting up our Home hub and Parental Controls. Well,My wife and I don't have children,nor are any children likely to access the web using our PC's so I'd like to think we're quite capable of deciding which sites we'd like to view and which sites we wouldn't. Then click on Configure. Yes, that is correct. BT is not responsible for any of the site categorisations – this is done by our third-party specialist vendor. I spent 3 hours with a BT advisor trying different solutions 5 days ago. Fair enough except that it never does!Hi, is there a way to control Internet access per device for different days of the week and different times. Just change the BTID password and that will stop access to BT WIFI. The parental controls set for your Broadband Backup may be different to those on your normal hub. It works on any device in the home that's connected to your BT Hub. 30?BT BT include parental controls within their broadband package. I have restarted the Smart Hub but still does not work. To find out how to use it,. Open a new web browser. You’ll be asked if you want to Activate Parental Controls, select OK. Setup may take up to 2 hours. Click the Settings tab, at which point you’ll be asked to enter your admin password. If you run into difficulties or have a question about BT’s products and services, join our community and. The Parental Controls are separate to the wifi controls, to set them up see below. We upgraded from a BT hub 5 to a BT smart hub 6 and since then the parental controls don't seem to be working, not sure it this is just a coincidence. Configure your home hub to not do DHCP on your network anymore. BT Parental Controls has three predefined filter. How do I manage BT parental controls? Here’s how: Log in to My BT with your BT ID. To turn it on, log in or sign up to My BT, scroll down to "My Extras" and select Turn On on the BT Web Protect panel. Parents can see their child’s search terms 20 and viewed videos 8, monitor for age-appropriate content, set screen limits, and more. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Compatible line required otherwise £49. Thanks!Parental Controls not working. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Open the web browser on any device, preferably a PC or laptop, and type 192. Non-BT business hub or router: It's preferable that you use a BT Business Hub. Compatible line required otherwise £49. 0 Ratings. Parental controls can support you in your efforts to keep your kids' internet experiences safe, fun, and productive. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. 02. Includes a BT Home Hub (unless BT has already provided you with one). Virgin pinned the blame on its engineers. The Wi-Fi network name has been changed and the BT 4G Home Hub has been set up as a Wi-Fi hotspot, so you can access the internet wirelessly from your devices. Select Control wi-fi access for your devices to manage your screen time online . parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. . Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. Set Access control feature enable to ‘yes’. You'll then receive a confirmation screen and your service will be working within two hours. Choose your child’s device below to find step-by-step instructions on setting up parental controls. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created to make this process easier to follow with our step by step videos and visual. Unfortunately there is no way of setting it up those controls on a Business Hub. Is there any way in which I can get around this proble. Solved: Urgent please Help - How to set up parental contro. BT sent me a new hub to attempt to resolve this. Set up Smart Hybrid Connect. Help foster a healthy balance for your children and their devices, while. I have a BT Home Hub 5a running OpenWRT 19. Guest networking, parental controls, and other notable features Speed and reliability are obviously the most essential elements for a good Wi-Fi experience, but Nest Wifi isn’t without its extras. If you run into difficulties or have a question about BT’s products and services, join our community and. Here are several ways to control your TV wirelessly that installed Android mini PC: 1. Hi I have a BT Home Hub. I bought it to replace a flaky BT Home Hub 5 after signing up fpr BT Inifinity. Monitoring gives you a much clearer picture of what your child has been viewing online. Free P&P and no upfront costs. Protects all devices (computers, laptops, tablets, iPads, mobile devices. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. The Parental Controls are slightly different in that you need to click. 168. My parental controls have not been working since we moved house 3 months ago. That’s why we include BT Parental Controls free with all our broadband packages. Norton 360 Deluxe — $29. . If this happens, you may not be required to enter the parental control PIN, even when parental controls are switched on. With a Business hub/router you are not able to block content or URL's, you would need to a look at putting in hardware firewall or a different router/hub which does have these features. Page 6 With BT TV, there’s something for everyone, including complete Library With BT TV, you can add bolt ons to. 99 connection charge may apply. They work best when used openly and honestly in partnership with your kids. The new system uses 802. Bills &. I have setup the parental control using the firewall rule, with time restrictions. BT Parental Controls is a network based solution designed to help parents protect their children online. . However, since BT Parental Controls are designed to block or allow whole websites, you may find that adult-focused streaming services are blocked, while some services such as Netflix may be allowed since they. Some more links on the ISP’s blocking content (Virgin & BT Customers):Otherwise it’s a quick four-stage setup which you carry out in your browser which allows you to set up things like parental controls. The default PIN is 1234. 00. Then we’ll switch off the Mini Hub. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. 0 Ratings. Short of locking away the hub and. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. Trouble is, I can't see. Key moments. Values are below, however, its not working and access is NOT restricted. 07. Plug the power cable into the back of your hub. With BT access controls you can manage how your device accesses the internet during certain times of the day. 99 connection charge may apply. If your router has a different parental controls interface, please refer to How to configure Parental Controls on the Wi-Fi Routers (case 1)? For example, I want to keep my kids away from dangerous websites like gamble or porn sites, restrict internet access to 2 hours every day and block internet access during bedtime (10 PM to 7 AM). Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. If you’ve not changed it previously, it. Hi - we have used BT parental controls on our home wifi for over year with no problem. How to switch on parental control on Apple TV. Hello I have spent considerable time trying to get my BT parental controls to work, reading the BT website FAQs and have spent an hour talking to BT 150 about this issue. If you need your Mini Hub in the future, contact us. 1 254, as BT chap suggested). Home network (24 pages) Switch BT Home Hub Quick Start Manual. 0:37. The parental controls have not worked since it was connected. Parental Controls set-up tutorial for BT Internet Connections. Parental controls leave search sites such as Google and Bing accessible. 11ac speeds reaching an impressive 50. 3. Norton Family. You might be asked to make a £1 payment. READ: BT Home Hub 5 hands-on. So initially i had a BT hub 2 and two discs which were working without issue, absolutely flawlessly out of the box - apart from parental controls were not working. With BT access controls you can manage how your device accesses the internet during certain times of the day. . Getting your T8 Mini set up at first use. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. 4. Once activated, the filters will be live on the network within two hours. 30. The Parental Controls feature allows you to manage internet usage by blocking access per device, blocking specific sites per device, and by setting a schedule for a device. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. To find out how to use it, just click on the dropdown for your Hub. Welcome to BT’s official support community. I've also got a Wi-Fi disc setup. parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. Short of locking away the hub and socket. Scroll down to the ‘My Extras’ section and click Personalise your settings in the ‘Parental Controls’ panel. Follow these simple steps to permanently remove BT Parental Controls. Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting. You’ll still be able to use a mobile phone, just make sure you keep it charged at all times. View all. There doesn't seem to be any way to set parental controls at all. Enter your BT hub admin password. BT Parental Controls. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. BT Home Hub 4 3732 Hub 4-B ADSL Guide BB 5 [2]. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. My trying to setup parental controls to limit my kids computer & phone usage. 3. Don’t know why iCloud suddenly became a rogue connection barred by the controls but it did at the end of July for us. Time to put it to the test. Remember that parental control settings are only one part of online safety. Select the "Family & Other Users" tab on the left and then click on the plus sign (+) next to "Add A Family Member. 168. Re: Parental Controls not working effectively. The mobile blocking is working perfectly but the router function just isn't working. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to. Use your parental control PIN to control access to programmes with an age rating. Hello My parental controls do not work. This is infuriating me and it's a real flaw in the soft. I was looking at getting one of the Netgear nighthawk routers to replace the BT router as they include Circle Disney content filtering but I think it just uses OpenDNS anyway so if I can get away with just altering the DNS servers in the BT router to OpenDNS servers which will give me basic parental controls then thats going. Bear in mind that if you have Digital Voice you will need to use the BT Smart Hub2. The easiest way to access the BT Smart Hub Manager is to type 192. Parental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. BT Parental Controls. 1. Turning off BT Parental Controls temporarily Should you wish to turn off your BT Parental Controls at any time there's a simple way to do this whilst keeping your settings, should you wish to reactivate Parental Controls. Parental Controls not working My wife and I have successfully used the BT App to control the internet access for our teenage son, especially at night. These filters will. I think we'll need to get our parental controls team to check this over for you, I'll send a private message in a moment so you can get in touch with the moderation team. (21 pages) Switch BT Home Hub 5 Information And Troubleshooting Manual. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. If you’ve got an older model then you can simply swap the routers around and use the new wireless SSID and password assigned to the Hub 5. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. Internet Matters supports parents and professionals with comprehensive resources and expert guidance to help them navigate the ever-changing world of child internet safety. You should be able to do this with certain 3rd party routers however, but not on the Business routers. 1. Just follow these steps: Log in to My BT with your BT ID. You can change it to off (or medium or strict) It comes set to medium so some websites are not available. YouView from BT; BT Sport on TV, Online. The BT infrastructure will not allow OpenDNS to be used even after I've set MyBT to have no restrictions. BT Home Hub 3, Hub 4 and Hub 5. What is the Guest Access feature? The Guest Access feature is a way for guests in your home to use your internet connection without having access to your other computers or. Unless of course you have the extra BT Complete Wif black disc, as. Some routers have better implementations than others, a good router will be able to have multiple daily start/stop times set for individual devices. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. Check settings, and iPhone1 is now not shown as having any controls, and has been replaced by iPad1 or AmazonFireStick or TV etc. In addition I have cleared my browser cache, flushed DNS, checked DNS is being handled by the hub, restarted hub, turned controls off and on. Head into the Restrictions option in Settings. Compatible line required otherwise £49. Mobile. It takes into account the first part of the site address, such as; "and not the information after this. To charge your Mini Hub Use the Micro USB cable or other suitable charger. Manage everything from location tracking to. I upgraded my package to the 250 mbs. I have a brand new Smart Hub2 received this month after moving house. 07. They are showing as "Active" and have set up a custom filter as well as blocking a specific URL for testing. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. So if anyone has a more elegant solution then please let me know. You can change it at any time. Full fibre broadband delivers much faster speeds that are more reliable than copper networks, meaning that you can receive much faster download and upload speeds with Fibrus full fibre broadband. 2. Two-thirds of children think parental controls are a ‘good idea’ and help protect them from. Trouble is, I can't see. Parental controls wont turn off. Select the child's account to their profile. 4. BT Parental Controls. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. Have a new hub coming so once recieved, will start from scra. - talk to your family with two-way audio. 3. 1. In order to use your own router with Virgin Media broadband, you'll need to plug your new router into your Hub, using Virgin’s kit as a modem. Thanks for that Ryan. Press then go to (Settings) at the top right ofBest wireless router: At a glance. Energized. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. To override the controls you simply need the password for it however I share my password with my kids since they watch the BT sport channels and need it to login. Broadband. So far there’s no major reason to upgrade to the Home Hub 5. 07. Since moving house my BT parental controls are not working. . Fibre without landline. So if anyone has a more elegant solution then. Tap Activate Parental Controls. Re: Smart Hub 2 - control wifi access open to abuse. We also liked the extra parental controls it offered, including turning devices off at night. BT also offer the following functionality:1. Re: Please help- no parental control at all. 168. BT Parental Controls helps to protect your family from accessing unsuitable sites providing you both control and flexibility while online. 0. 5. For new box owners on BT Broadband usi. Parental controls on BT. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. . Re: BT Hub Blocking Access to a Website. ) 1 ACCEPTED SOLUTION. 2. I've flushed the cache on both MS Explorer and Google Chrome (I'm running Windows 8. Scroll to the 'BT Parental Controls' section and click the Manage BT Parental Controls link. Pack your Mini Hub with all cables and instructions into the original box. BT broadband. Enable parental controls. Thanks to its multiple radios, it can connect to a huge number of low-power smart. 168. 99 Check price. Parental control pin. One example is the Huawei connectivity checker on my phone which is required to successfully connect for a logon to take place when adding a new WiFi network. . I have tried changing the RJ45. Here's how: 1. The TP-Link Deco M5 is the firm’s first mesh networking system and, just like Google Wifi and BT’s Whole Home Wi-Fi, it aims to improve wireless. Reply. BT Parental Controls. Also don’t know which part of the restrictions, I just deactivated it completely. We run our business from home on BT business FTTP. I think it had an impact, as. Once activated, the filters will be live on the network within two hours. We regularly release software upgrades for our Hubs. (7 pages) Switch BT smart hub User Manual. Compatible line required otherwise £49. Failing to be able to help, I am asking the BT Community for help on this issue. Restarting the home hub gives you a new IP address, and once this is re-associated with your account, the site is blocked again. Just log in to. Find the best signal location in your house - this is often near a window. . If you need your Mini Hub in the future, contact us. Non worked and the advisor raised a report promising a solution within 72 hours. Up close, we saw similar file-transfer speeds to the TalkTalk Super Router, with 802. You may want to keep your Mini Hub plugged in to make. 99 for 5-Devices on 1-Year Plan (List. 2 Contents Set-up summary Set-up summary 2-3. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. Re: Amazon Firestick stops working with BT parental controls. Re: How to Disable BT Wi-fi on my Home Hub. Just log in to. Connecting to BT-Fon on the same router which applies the same Parental controls will enable you to use Netflix and keep the level of Parental control you require. The issue I'm having is tha. NeilCode it gives is UI-113. Includes a BT Home Hub (unless BT has already provided you with one). Money. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. It’s also important to consider installing anti-virus software and parental controls:I am using a FTTP Smart Hub 2 which has been factory reset and I have also tried a different Smart Hub 2. Visitors to our holiday home (Infinity/HH4) have suddenly started reporting seeing a Pop-Up when connecting a new device to the Homehub4 asking whether they want Parental Controls. Log in to My BT with your BT ID 2. However, after a power cut earlier this month (don't know if it was the cause of my issue or just a coincidence), now the app keeps clearing all the groups. Thanks for posting about parental controls blocking instagram. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Even the xbox is affected, and de. That’s why we include BT Parental Controls free with all our broadband packages. YouView from BT; BT Sport on. To use this, you need a supporting device or a BT Dual- band Dongle, which works with. First flush any old invalid DNS entries.